The Digital Whale

Section

Work

Remote work, monitoring, productivity, automation and finding a job.

Work is the one area of this site with a decent supply of randomised evidence, and it points in different directions depending on the task. The same research group found a 13% gain in a call centre and no performance difference at all under hybrid working. Reported here with the spread intact, along with the measurement problems that make individual productivity so hard to pin down. For a practical commercial comparison with this kind of workplace measurement, see this page.

Randomised evidence exists in this section, and it points in different directions by task.

Evidence at a glance — every finding in this section, graded
ArticleFindings Strong / mixed / weak
Work that never switches off
The expectation of being reachable has measured effects on health; the laws written to stop it have no measured effects at all.
6
Automation, AI and jobs
The most-quoted automation statistic measures occupational susceptibility rather than job losses, and the two best studies of AI's labour-market effect point opposite ways.
6
Looking for work online
The most repeated statistics about online job hunting have no primary source, while the ones that do exist measure discrimination and referral value rather than software.
5
Productivity and why it is hard to measure
The best experiments on AI and productivity disagree about the sign, and the aggregate statistics cannot see the effect at all.
6
Remote and hybrid work
The randomised evidence on home working points in three directions at once, and the headline share of remote workers depends on which survey is cited.
6
Technology at work and what it measures
The measured effects of workplace technology are bimodal and setting-dependent, and almost every circulating statistic about tool use comes from vendor telemetry.
6