Magento Support

Local customized support for your e-commerce empire.

Keeping your online store running and issue free takes alot of time and effort. Leave all of this to us so that you can focus on your customers. We are Magento speacialist and will ensure your store is always up and running! View our monthly options below and let's get you back to focusing on your customers and less on stressful late nights.

 

Starter (5 hours):

  • Same Day Email & Phone Support for any Magento based issue(s) for website or admin
    • includes correcting the issue(s)
  • Security patches installed monthly (as supported)
  • 24/7 website uptime monitoring
  • Refreshing Magento cache as needed (we check twice per week)
  • Additional support hours - $150/hour

Cost = $300/month (60% savings over hourly rate)


Standard (10 hours):

  • Same Day Email & Phone Support for any Magento based issue(s) for website or admin
    • includes correcting the issue(s)
  • Security patches installed as released (as supported)
  • 24/7 website uptime & security monitoring
  • Refreshing Magento cache as needed (we check daily)
  • + Install extension updates
  • + Monthly security audit
  • + Monthly report
  • Additional support hours - $120/hour (25% savings over hourly rate)

Cost = $600/month (60% savings over hourly rate)


Advanced (15 hours):

  • Same Day Email & Phone Support for any Magento based issue(s) for website or admin
    • includes correcting the issue(s)
  • Security patches installed as released (as supported)
  • 24/7 website uptime & security monitoring
  • Refreshing Magento cache as needed (we check daily)
  • Install extension updates
  • Monthly security audit
  • Monthly report
  • + Magento version updates as released (based on support of website theme)
  • Additional support hours - $100/hour (33% savings over hourly rate)

Cost = $1125/month (50% savings over hourly rate)